Carpet Cleaning FAQ
What Our Clients Say
Raquel H.
We moved into our new home and we found out we had a leak from our kitchen to our basement! Our move had already been delayed and the stress levels were rising. Our Nu Era tech Chris was not only on time but first thing in the morning. Upon arrival he got straight to work on the area where the leak happened. He assessed the damages cleaned everything up and left us with a peace of mind. I’m so happy we were serviced by a informative technician that got the job done. Thanks Chris if we need anything else we will definitely request you!
Jessica R.
I hired NuEra to paint my kitchen cabinets. Erick and Naftali did a truly excellent job. Erick in particular, who spent the most time at my apartment, was extremely meticulous. He even insisted on painting two cabinets with different finishes for me, to begin, just so I could compare them side by side to be sure I liked my choice. He also took great care to keep my apartment clean -much cleaner than after the last time I hired someone to do work in my apartment. 100 percent recommend.
Kim J.
I’m never disappointed when Shawn and Josh come to clean my apt. They both are knowledgeable, hard working and overall compassionate. Each time they’ve come, and it’s been numerous times-they are sympathetic about the reason they have to come and clean our units, which is due to sewer backups, and they always offer me booties as well. If the owners and management of my complex had half of compassion for their residents like Josh and Shawn-we wouldn’t continue to have these issues. Thank you NuEra for having such awesome employees-it says a lot about the values of your company.
Chad G.
Shawn came in when my apartment building had some flooding. Came in and took care of my apartment super quick and was able to make the carpet look better than when I came! Would recommend to everyone I know!
Sabrina B.
Clint and Alec came out to clean and sanitize my basement after issues with a backed up pipe. They were very courteous and professional as they explained everything they were doing and they made sure to answer any questions I had. They even went above and beyond to move and then put back the things I had in the basement. They cleaned up after themselves and made sure that they track any mud in the house. The entire visit was very pleasant and efficient and I would absolutely use their services again and would recommend them to my family and friends.
Kendra G.
Our Basement Flooded. Sherron and crew were professional, courteous and efficient. The assessment of damages was a process that took little to no time. They quickly began the extraction and each step along the way I was informed of what’s next. The stairs leading to my basement weren’t damaged but were in need of a cleaning and they went ahead and cleaned and sanitized those too! My basement doesn’t even feel like a basement anymore! It smells so good still. Definitely would use them in a non-emergent way again!
Sara O.
Our technician Alec came in and re-padded the carpet that had been torn up last week due to water damage. He was so friendly and talkative, and worked very quickly to get the job done! In and out within 30 minutes so that I could get on with my day. Would definitely recommend. Thanks Alec!
Jesse L.
Chris came to clean our carpet a couple months ago and it was as clean as it can be!!! Great service, left the carpet as if it was brand new. Highly recommend, and will do it again when it’s time.
Adrian A.
After repairing and painting the ceilings, in both my living room and children’s room, he placed all the furniture back in the correct location and cleaned any mess that was left. He explained everything he did and what to expect in the next few hours, and if there is a problem that he would come back to fix it. Clean, polite, and quick.
Erika S.
Jerod came quickly to clean, sanitize, & deodorized my basement after it was flooded in the same day. He was very fast and efficient with the job and was a great person to communicate with. This was my very first time hearing about NuEra and will surely call them again for any more emergency services.
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Wilmette, New Trier Township, Cook County, Illinois, 60091
Winnetka, New Trier Township, Cook County, Illinois
Wheeling, Wheeling Township, Cook County, Illinois, 60090
North Salt Creek County Forest Preserve, Wood Dale, Addison Township, DuPage County, Illinois
Villa Park, DuPage County, Illinois, 60181
Vernon Hills, Lake County, Illinois, 60061
Schaumburg, Schaumburg Township, Cook County, Illinois
Skokie, Niles Township, Cook County, Illinois
Schiller Park, Itasca, Addison Township, DuPage County, Illinois
Roselle, DuPage County, Illinois
Rolling Meadows, Palatine Township, Cook County, Illinois
Rosemont, Leyden Township, Cook County, Illinois, 60018
Prospect Heights, Wheeling Township, Cook County, Illinois, 60070
Park Ridge, Maine Township, Cook County, Illinois, 60068
Palatine, Palatine Township, Cook County, Illinois, 60074
Oak Brook, DuPage County, Illinois, 60523
Oak Brook, DuPage County, Illinois, 60523
Mount Prospect, Wheeling Township, Cook County, Illinois, 60056
Norridge, Norwood Park Township, Cook County, Illinois
Northbrook, Northfield Township, Cook County, Illinois
Northfield, Northfield Township, Cook County, Illinois
Niles, Maine Township, Cook County, Illinois, 60714
Mundelein, Lake County, Illinois, 60060
Morton Grove, Niles Township, Cook County, Illinois, 60053
Lincolnwood, Niles Township, Cook County, Illinois, 60712
Libertyville, Lake County, Illinois, 60048
Lincolnshire, Lake County, Illinois, 60069
Lake Zurich, Cuba, Lake County, Illinois
Lake Forest, Lake County, Illinois, 60045
Lake Bluff, Lake County, Illinois, 60044
Kenilworth, New Trier Township, Cook County, Illinois
Kildeer, Lake County, Illinois
Itasca, Addison Township, DuPage County, Illinois, 60143
Inverness, Palatine Township, Cook County, Illinois
Hoffman Estates, Schaumburg Township, Cook County, Illinois
Hawthorn Woods, Lake County, Illinois, 60047
Hinsdale, DuPage County, Illinois, 60521
Highland Park, Lake County, Illinois, 60035
Highwood, Lake County, Illinois, 60040
Golf, Niles Township, Cook County, Illinois, 60029
Glenview, Northfield Township, Cook County, Illinois
Gurnee, Lake County, Illinois
Glencoe, New Trier Township, Cook County, Illinois, 60022
Glendale Heights, DuPage County, Illinois, 60139
Franklin Park, Leyden Township, Cook County, Illinois
Evanston, Evanston Township, Cook County, Illinois
South Elmhurst Road, Elk Grove Township, Cook County, Illinois, 60016
Elk Grove Village, Elk Grove Township, Cook County, Illinois
Arlington Heights, Wheeling Township, Cook County, Illinois
Bannockburn, Lake County, Illinois
Barrington, Barrington Township, Cook County, Illinois, 60010
Bensenville, Addison Township, DuPage County, Illinois, 60106
Bloomingdale, DuPage County, Illinois
Buffalo Grove, Wheeling, Wheeling Township, Cook County, Illinois, 60089
Chicago, Cook County, Illinois
Deerfield, Lake County, Illinois, 60015
Des Plaines, Maine Township, Cook County, Illinois
Deer Park, Cuba, Lake County, Illinois